MSPA Americas, the trade association representing the customer experience, measurement, and merchandising industries throughout the Americas, has announced that CXE has achieved MSPA Elite status for 2021. The MSPA Americas Elite companies are those members of the organization which most support the mission and objectives of MSPA Americas in advancing thestature and relevance of the customer experience industry and its pre-eminent trade association. It is an honor to be one of eleven member organizations of over one hundred total members to achieve this distinction!
Additionally, CXE’s Director, CX Measurement and Client Experience, Eileen Wirz, has been appointed to the MSPA Board of Directors this year. We look forward to our continued partnership with MSPA and plan to further our commitment to advancing customer and employee experiences throughout 2021 and beyond.