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Shop with us.
As a service evaluator (mystery shopper) with CXE, you’ll provide the valuable insights our clients need to elevate their customer service and drive satisfaction. We work with observant, reliable, and detail-oriented individuals who are passionate about improving service quality through thoughtful, objective feedback.
In this role, you’ll complete secret shopping assignments that assess real-world customer experiences, helping brands refine the customer journey and build lasting loyalty. Your evaluations support companies in identifying strengths and uncovering opportunities across every customer touchpoint.
CXE is a proud member of the Mystery Shopping Providers Association (MSPA), committed to the highest standards in the industry. Businesses trust our feedback because it’s informed, actionable, and essential to their success.
Plus, mystery shopping is a flexible way to earn extra income—while making a meaningful impact on the service experiences that shape customer relationships.
With CXE, you’ll have access to mystery shopping jobs where you can complete the shop and provide valuable feedback to businesses looking to improve their services continually. Join our thousands of adept shoppers working to improve customer experience across all touchpoints.
Click the “Apply” button below and you will be guided through our shopper registration process in just three steps:
Complete Your Profile & Agreement. We will need some personal information for your profile necessary for payment purposes and some details to help us stay connected regarding opportunities that may interest you. You will be required to sign our Independent Contractor Agreement (ICA), provide your SSN (if you are a US resident), and provide your preferred method of payment.
Your Sample Narrative. Your sample should "tell the story" of a recent shopping or service experience. Keep in mind that we will consider spelling, punctuation, and grammar.
Head to the Job Board. You are ready to check out our Job Board and start applying for assignments in your area!
If you have any questions about the application process, please contact us.
ARE YOU ALREADY A CXE SHOPPER? Log into CXEView™ to view any open shops!
Shopper Resources:
Join the Mystery Shop Providers Association
Our Approach to Mystery Shopping
What Makes a Successful Mystery Shopper
Mystery Shopping Projects: Types and Locations
Project Fees and Reimbursements
FAQ's: Mystery Shopping for CXE
FAQ's: The Mystery Shopping Industry
