It is evident that the era of recovery is now behind us. Air travel demand has surpassed even the remarkable numbers of 2019, with passengers flocking back to the terminals in unprecedented numbers. This resurgence calls for an even greater need to prioritize the Employee Experience to ensure exceptional Customer Experiences.
Download the Survey Report today to see how airports nationwide are adapting to this shift!
The top 3 biggest challenges airport teams face regarding their employees:
72% have Airport EX identified in their strategic plan and nearly 80% have Airport CX identified to grapple with these challenges.