--- title: "Customer Service Experts : CSE Articles | Patty Thompson" description: Appreciation and gratitude can be expressed in many ways and within any budget. Examine CXE’s strategies for incorporating recognition into your workplace plan. Read the article! --- [![Customer_Service_Experts_logo-1](https://www.cxeinc.com/hs-fs/file-2390081637-png/images/Customer_Service_Experts_logo-1.png?width=115&height=90&name=Customer_Service_Experts_logo-1.png)](https://www.customerserviceexperts.com/) # CSE ARTICLES # Knowledge is power. In customer service, it's also profit. ## Patty Thompson ### Recent Posts ## [Continuous Improvement: More Than Just a New Year’s Resolution ](https://www.cxeinc.com/knowledge/archive/cse-articles/bid/309452/Continuous-Improvement-More-Than-Just-a-New-Year-s-Resolution) Posted by [Patty Thompson](https://www.cxeinc.com/knowledge/archive/cse-articles/author/patty-thompson) on December 06, 2011 - [Tweet](https://twitter.com/share) As we wrap up 2011 and round the bend to 2012, organizations are cautiously optimistic about what will be waiting on the other side.  In this time of uncertainly, something that we can all agree on is our human desire to continuously improve.  We want to improve ourselves, our effectiveness, our efficiency, our companies, our client experience, our offerings.  We want to improve our health, our home lives, our relationships.  Heck, January 1 is when we all think about what we will “improve” in the New Year as we rush to commit to New Year’s resolutions!     [Read More](https://www.cxeinc.com/knowledge/archive/cse-articles/bid/309452/Continuous-Improvement-More-Than-Just-a-New-Year-s-Resolution) [All Posts](https://www.cxeinc.com/knowledge/archive/cse-articles/all) #### [Customer Service Experts](https://www.cxeinc.com/) 2901 Riva Trace Parkway, Suite 100 Annapolis, MD 21401 888-770-7625 [Contact Us](https://www.cxeinc.com/contact/) #### [Press](http://classic-migration-sandbox-172847.hs-sites.com/press) [ABC's Nightline talks Airport Amenities with CSE](https://www.cxeinc.com/press/bid/350923/Holly-Buckner-talks-Airport-Amenities-on-ABC-s-Nightline) #### [Publications](https://www.cxeinc.com/publications/) [Sign up for eConnect](http://visitor.constantcontact.com/manage/optin/ea?v=001iSHr32lsdprXoQDDIg9ANTDzvzbDh_Vs685NSnCi-Hpjcg9YfZJ8FiGvHptzMbgUUfEwuryt2tlhHN7qevB-KtwmptonAILMSRThlp7F8kM%3D) [CSE Blog](http://classic-migration-sandbox-172847.hs-sites.com/blog) ```json { "@context" : "https://schema.org", "@type" : "Organization", "alternateName" : "CXEInc", "logo" : "https://www.cxeinc.com/hs-fs/hubfs/2020_CXE_White%20Grey%20Gradient%20With%20Shadow_04-01-2020-02-02.png?width=500&name=2020_CXE_White%20Grey%20Gradient%20With%20Shadow_04-01-2020-02-02.png", "name" : "CXE", "sameAs" : [ "https://www.facebook.com/CXEinc/", "https://www.linkedin.com/company/cxe-incorporated/" ], "url" : "https://www.cxeinc.com/" } ```